Name of Engagement

Advanced Administrative Assistant Certificate Program (AACP) development in AY '15-'16

Contact Information

Suzanne Vance

Contact Details

vancesn@jmu.edu

Description

The JMU Training Coordinator and the Professional Development Specialist worked for over 18 months to create the Advanced Administrative Assistant Certificate Program (AACP). They conducted a detailed needs assessment that led to the creation of a program designed to provide experienced administrative assistants with the opportunity to increase self-awareness, expand their skill-sets, and network with other seasoned professionals to enhance individual and organizational performance.

Involvement

Involves Staff

Scope

JMU Only

Date

Academic Year AY '15-'16

Frequency

One Time Only

Areas of Engagement

Engaged Learning

Format

Department

On/Off campus

On campus

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