Senior Honors Projects, 2010-current

Preferred Name - First Author

Elizabeth Zulauf

Date of Award

Spring 2017

Document Type

Thesis

Degree Name

Bachelor of Science (BS)

Department

Department of Health Sciences

Advisor(s)

Dr. Rhonda Zingraff

Abstract

This thesis will identify best practices from other localities around the country and propose a set of possible solutions for Harrisonburg EMS. Because non-emergency 911 calls use resources, finances, equipment and time that contribute to the burden that the emergency system faces, communities have adopted programs that aim to ease this burden by limiting the amount of ambulance responses to calls that turn out to be non-emergency. It is not only in Harrisonburg, but across the country that “providers are overwhelmed with evaluation, treatment and transportation of patients who have minor medical conditions but who have nowhere else to turn or who believe that they are entitled to call” (Morehead Taxi Voucher Guidelines 2016) Some of these programs, particularly those dealing with frequent flyers, could be adopted in Harrisonburg.

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