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This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License.

Date of Award

Spring 2012

Document Type


Degree Name

Master of Science in Education (MSEd)


Department of Learning, Technology and Leadership Education


The purpose of this study is to conduct a needs assessment based on employee perceptions of the existing new employee orientation at a University Health Center (UHC) in a medium-sized, Mid-Atlantic public university. This research consisted of both qualitative and quantitative data collection and analysis. The researcher surveyed 66 employees to examine their perceptions of their new hire experience, to investigate the possible gaps in the existing new employee orientation program, with the implication for implementing a comprehensive new employee orientation. The UHC Director also was interviewed to discuss current structure, possible new employee orientation gaps and her vision for future new employee objectives. A body of research shows the importance of having a new employee orientation. The researcher reviewed characteristics of new employee orientation such as knowledge of job skills and training, mentorship, job standards, knowledge of organizational structure and the effectiveness of employee socialization. Based on a review of literature on new employee orientation and the UHC employee survey responses, gaps were identified. The framework of a New Employee Orientation program is proposed based on determined needs of the UHC employees.

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