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Are you teaching procedures or are you teaching problem solving? Discover an approach to help develop your staff’s strategic thinking skills to meet the needs of the 21st-century library workplace. Explore how to apply learning theory and walk away with actionable steps for training independent problem solving.
French, Rebecca B. and Keach, Jennifer A., "Empowering Your Staff to Solve Problems: Evidence-Based Training for Strategic Thinking" (2019). Libraries. 177.