Are you teaching procedures or are you teaching problem solving? Discover an approach to help develop your staff’s strategic thinking skills to meet the needs of the 21st-century library workplace. Explore how to apply learning theory and walk away with actionable steps for training independent problem solving.
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French, Rebecca B. and Keach, Jennifer A., "Empowering Your Staff to Solve Problems: Evidence-Based Training for Strategic Thinking" (2019). Libraries. 177.