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Flow is a new citation management product released by ProQuest in 2013, bridging the robust features in RefWorks with other popular characteristics from its competitors like Mendeley or Zotero. Additional features such as document annotations and revised folder sharing are great additions. However, Flow still lacks a full mobile-friendly interface and complete ADA-accessible navigation. Overall, Flow is a huge step forward in design and usability for those already familiar with RefWorks and who need a very robust citation management tool.
Schubert, C. & Hedrick, A. (2014). Flow (ProQuest). The Charleston Advisor, 16(1), 15-18. doi: http://dx.doi.org/10.5260/chara.16.1.15