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Abstract

In this article, the International Standards Organization 9001:2000 Quality Management System is compared to what leading actors in quality management and business management deem to be current best practise. The aim of this paper is to show the universal application of the ISO 9001:2000 system as a quality-management system and that it complies with best practises in business and quality management around the world. This article will highlight a few of the most important ISO clauses and show how they are supported by best practises.

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