In this article, the International Standards Organization 9001:2000 Quality Management System is compared to what leading actors in quality management and business management deem to be current best practise. The aim of this paper is to show the universal application of the ISO 9001:2000 system as a quality-management system and that it complies with best practises in business and quality management around the world. This article will highlight a few of the most important ISO clauses and show how they are supported by best practises.



To view the content in your browser, please download Adobe Reader or, alternately,
you may Download the file to your hard drive.

NOTE: The latest versions of Adobe Reader do not support viewing PDF files within Firefox on Mac OS and if you are using a modern (Intel) Mac, there is no official plugin for viewing PDF files within the browser window.