Creative Commons License

Creative Commons License
This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License.


Date of Graduation

Spring 2016

Document Type


Degree Name

Master of Science in Education (MSEd)


Department of Learning, Technology and Leadership Education


Oris Griffin McCoy


Faculty members’ performance, experience, satisfaction while on a team, and their professional development were investigated to determine the benefits and challenges of cross cultural differences. The sample consisted of full- and part-time faculty members at James Madison University (JMU), located in Harrisonburg, Virginia. The purposes of this mixed methods study (online survey and one-to-one interview) were to determine and measure the effect of cross-cultural differences on team performance, highlight advantages and disadvantages of those cross-cultural differences within the team; and, apply the knowledge learned from this study to enhance team performance within an educational setting. The online survey assessed faculty performance while on a team. The results provided statistical evidence regarding the effect of multicultural team performance within an academic organization. The interview, the second step, provided more detailed information about the university`s international faculty members` experiences on a multicultural team. By referencing these findings, educational institutions may improve organizational culture and provide a vision for increasing multicultural team performance. By highlighting the benefits and challenges of cross-cultural differences, educational administrators will gain greater knowledge in understanding and promoting more productive team performance. The study concludes by suggesting appropriate directions for future research.



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