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Creative Commons License

Creative Commons License
This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License.

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Link resolver software and their associated knowledge bases are essential technologies for modern academic libraries. However, because of the increasing number of possible integrations involving link resolver software and knowledge bases, a library’s vendor relationships, product choices, and consortial arrangements may have the most dramatic effects on the user experience and back-end maintenance workloads. A project team at a large comprehensive university recently investigated link resolver products in an attempt to increase efficiency of back-end workflows while maintaining or improving the patron experience. The methodology used for product comparison may be useful for other libraries.


This is an Accepted Manuscript of an article published by Taylor & Francis in the Journal of Electronic Resources Librarianship, scheduled to appear in June 2017, available online: