Technology change is difficult for everyone, even under the best circumstances. A collaboratively-developed communication plan can ease stress and foster buy-in. Come participate in a workshop where we will show-and-tell best practices and examples of successful communication plans, then offer structured activities where you will develop your own plan, either for an actual project or a sample scenario we will offer. You’ll get immediate peer feedback on your ideas, and will have the opportunity to ask facilitators and other participants questions about specific challenges.
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Fagan, Jody C. and Willey, Malia, "Developing Communication Plans to Support Technology Changes" (2018). Libraries. 140.