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Technology change is difficult for everyone, even under the best circumstances. A collaboratively-developed communication plan can ease stress and foster buy-in. Come participate in a workshop where we will show-and-tell best practices and examples of successful communication plans, then offer structured activities where you will develop your own plan, either for an actual project or a sample scenario we will offer. You’ll get immediate peer feedback on your ideas, and will have the opportunity to ask facilitators and other participants questions about specific challenges.
Fagan, Jody C. and Willey, Malia, "Developing Communication Plans to Support Technology Changes" (2018). Libraries. 140.